Priya Nambisan, PhD

Assistant Professor

Dept. of Health Informatics & Administration,

College of Health Sciences,

University of Wisconsin - Milwaukee

Northwest Quadrant Building B, Rm #6410

Milwaukee, WI 53201-0413

Phone: (414) 229-7136; Fax: (414) 229-3373

Email: nambisap@uwm.edu

 

Director, Social Media and Health Research & Training (SMAHRT) Lab

Home             Bio               Research            Teaching

 

My current research falls at the intersection of three important and emerging themes in these areas: (a) meeting the needs of informed and actively participating healthcare consumers (which implies the relevance of information seeking, communication and information science); (b) healthcare organizations that interact with one another and with their customers, (which implies the relevance of health services research, healthcare administration, marketing communication, organizational research, and knowledge management); and (c) the development and use of new health information technologies (which implies the relevance of technology management, information systems, human computer interaction, and usability research).

 

 

Publications (peer-reviewed)

 

Nambisan, P., Gustafson, D., Hawkins, R. & Pingree, S. Social Support and Responsiveness in Online Patient Communities: Impact on Service Quality Perceptions. Forthcoming in Health Expectations.

 

Nambisan, P. Lamkin, D., DeLong, C. (2014). Telemonitoring for the aging with developmental disabilities: A pilot study. Online Journal of Public Health Informatics, 6 (20, http://ojphi.org/ojs/index.php/ojphi/issue/view/426/showToc

 

Nambisan, P., Kreps, G.L. & Polit, S. (2013). A Systems Approach to Understanding HIT Adoption: A Multi-Theoretic and Multi-level Analysis.  Interactive Journal of Medical Research (iJMR) (Mar 26); 2(1): e5.

 

Nambisan, P., Kreps, G. & Polit, S. (2013). Understanding EMR Adoption in the U.S.: A Communication & Socio-cultural Perspective. Interactive Journal of Medical Research (iJMR) (Mar 26); 2(1): e5.

 

Nambisan, P. (2011). Health information seeking and social support in online health communities: Impact on patients’ perceived empathy.  Journal of the American Medical Informatics Association (JAMIA), 18(3):298-304.

 

Nambisan, P. (2011). Evaluating Patient Experience in Online Health Communities: Implications for Healthcare Organizations. Health care Management Review, 36(2):124-33.

 

Nambisan, P.  & Watt, J. H. (2011). Managing customer experience in online communities.  Journal of Business Research, 64(8):889-895.

 

Nambisan, P. (2010). Virtual Public Health Emergency Preparedness program: An evaluation of the user experience with the technological environment. Online Journal of Public Health Informatics, Vol. 2, no. 3.  ISSN 1947-2579.

 

Nambisan, P., Gustafson, D., Pingree, S., Hawkins, R. (2010). Patients’ Sociability and Usability Experience in Online Health Communities: Impact on Attitudes towards the Healthcare Organization and its services. International Journal of Web-based Communities (Special Issue on Web-based Communities and Healthcare), Vol. 6, No. 4, pp. 395-409.

 

Nambisan, P. & Nambisan, S. (2009). Models of Consumer Value Co-creation in Health care. Health care Management Review, Vol. 34, no. 4, pp. 344-354.

 

Nambisan, P. (2009). Online health information technologies: Enabling service innovation in health care. Annals of Information systems. , vol. 5, pp. 159-177

 

Nambisan, P. (2009). Conceptualizing Customers’ Online Community Experience (OCE): An experimental study, International Journal of Internet Marketing and Advertising, Vol. 5, Issue 4, pp. 309-328.

 

Nambisan, P. & Watt, J.H. (2008). Online Community Experience (OCE) and its Impact on Customer Attitudes: An exploratory study, International Journal of Electronic Marketing and Retailing, Vol. 2, Issue 2, pp. 150-175.

 

Nambisan, S. & Nambisan, P. (2008). How to profit from a better “Virtual customer environment”.  MIT Sloan Management Review, vol. 49, no. 3, Spring, pp. 53-61.

 

Conference Papers & Proceedings (peer-reviewed)

 

Nambisan, P. (2015). Second-hand eating and Childhood Obesity: A global health crisis unraveled through crowdsourcing. Accepted at the 4th annual global health conference, Singapore June, 2015

 

Nambisan, P., Nguyen, LB. (2015). Women Entrepreneurs in Health care: An Exploratory Study. Accepted at the International Conference on Entrepreneurship and Small Business (ICESB) conference, Singapore, July, 2015.

 

Nambisan, P. (2015). Patient Portal Readiness (PPR) among the underserved: Impact of PHIM activities, health information seeking, and patient attitudes towards record keeping. Proceedings of the HICSS -48 (Hawaii International Conference on System Sciences) conference, Kauai, Hawaii.

 

Nambisan, P., Luo, X., Kapoor, A., Patrick, T., & Cisler, R. (2015). Social Media, Big Data and Public Health informatics: Ruminating behavior of depression revealed through Twitter.  Proceedings of the HICSS -48 (Hawaii International Conference on System Sciences) conference, Kauai, Hawaii.

 

Nambisan, P., Luo, X., Kapoor, A. (2014). Social Media and Big Data: Can tweet moods predict illness and hospital visits in a region? APHA conference 141st Annual Meeting, New Orleans, LA.

 

Nambisan, P., Himathongkam, T., Meiners, M. (2014). Social Media Experience of Older Adults: Impact on Mental Well Being. APHA conference 141st Annual Meeting, New Orleans, LA.

 

Nambisan, P. & Nambisan, S. (2014). Opportunities and Challenges for Women Entrepreneurs in Healthcare IT: An Exploratory Study. Accepted at 2014 Diana International Research Conference, Stockholm.

 

Nambisan, P. (2014) EMR adoption among office based physicians and practices: Impact of peer-to-peer interactions, peer support and online forums. Proceedings of the HICSS -47 (Hawaii International Conference on System Sciences) conference, Kona-Big Island, Hawaii.

 

Nambisan, P., Vanderslius-Morgan K., Kreps, G. (2013). Combining Social media research and Community Based Participatory Research (CBPR) to support weight management among freshmen students. DCHC conference.

 

Huang, K.-Y., Nambisan, P., & Uzuner, Ö. (2010). Informational Support or Emotional Support: Preliminary Study of an Automated Approach to Analyze Online Support Community Contents. Proceedings of the Thirty First International Conference on Information Systems (ICIS'10), St. Louis, MO.

 

Nambisan, P., Lamkin, D.  & DeLong, C. (2009). Early outcomes of a combined Telemedicine and Telemonitoring project for aging individuals with disabilities. American Public Health Association (APHA) – HIIT division, Philadelphia, PA.

 

Nambisan, P., Maniccia, D & Waltz, E. (2009).  Virtual Public Health Preparedness program: An evaluation of the user experience with the technological environment. American Public Health Association (APHA) – PH Edu and Health Promotion division, Philadelphia, PA.

 

Nambisan, P. (2009). Do online health communities help create positive perceptions regarding the healthcare organization and its services? Academy Health Annual Research meeting, Chicago, IL.

 

Nambisan, P.  (2009, August). Dimensions of online community experience (OCE): Impact on customer attitudes and perceptions.  Academy of Management – Organizational communication and Information systems (OCIS) Division, Chicago, IL.

 

Nambisan, P. (2008). Online Health Communities: Implications for Service Innovation in Health Care Organizations, Selected for publication in the Best paper collection series, vol.II, Academy of Innovation and Entrepreneurship, Beijing, China.

 

Watt, J.H., Rotondo, A., Ala, S.K., Wood, K.T., Kimelfeld, Y., Nambisan, P., (2008, May). Resolving the Role of Web Site Pragmatic Value in the Hierarchy of Advertising Effects,  International Communication Association conference, Montreal, Quebec, Canada

 

Nambisan, P. (2007 August). Simultaneous Media Usage: A challenge for Health Communication Professionals. National Conference on Health Communication, Marketing and Media – by Center for Disease Control, Atlanta, GA.

 

Nambisan, P., & Hawkins, R. (2006 November).  Role of Information in public health: How health care organizations can tailor it based on consumers' information seeking pattern.  American Public Health Association (APHA) 2006 conference, Boston, MA.

 

Nambisan, P., Gustafson, D., & Pingree, S. (2006 November). Online communities in health care services: Measuring the patient experience. American Public Health Association (APHA) 2006 conference, Boston, MA.

 

Nambisan, P. (2005, October). Online Customer Communities and HMOs: A Knowledge Management & Knowledge Socialization Perspective. American Medical Informatics Association, Doctoral consortium, Washington D.C.

 

Nambisan, P. (2005, August). Online Customer Communities and HMOs: A Knowledge Management & Knowledge Socialization Perspective. Health Care Management division of the Academy of Management 2005 conference, Honolulu, Hawaii.

 

Watt, J.H., Gourgey, K.L., Nambisan, P., Landau, S., & Gourgey, A (2005, July).  A model for enhancing graphical learning for students with print disabilities: An audio/tactile statistics curriculum. HCI 2005 International Conference, Las Vegas, Nevada.

 

Watt, J.H., & Nambisan, P. (2005, May). Impact of the pragmatic value of Web ads on the conventional model of advertising effects.  Information Systems division of the International Communication Association conference, NYC, New York.

 

Nambisan, P., & Watt, J. H. (2004, August). Online community experience: Pragmatic and hedonic dimensions of OCE and impact on customer attitudes. Organizational Communication & Information Systems (OCIS) division of the Academy of Management conference, New Orleans, LA.

 

Nambisan, P., & Watt, J.H.  (2004, May). The impact of online community participation: Insights from the ‘uses and gratifications’ perspective. Information Systems Division of the International Communication Association conference, New Orleans, LA.

 

Nambisan, P. (2004, May). Online community experience: Impact on customer attitudes.  Communication and Technology Division of the International Communication Association conference, New Orleans, LA.

 

Nambisan, P., & Watt, J.H. (2003, Sept.). Participation in commercial virtual communities: Impact on consumer attitudes. Association of Internet Researchers (AoIR) conference, Toronto, Canada.

 

Nambisan, P. (2003, June). Online community participation and the ‘uses and gratifications’ perspective: A multinational web use study. Third Annual Summer Graduate WebShop, University of Maryland, College Park, MD.

 

 

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